Inblox

Turn Telegram chats
into tracked client requests

Assign owners, track statuses, keep full history — live in 5 minutes.

Start freeSee how it works
No credit cardTelegram is live5-minute setup
app.inblox.tech
Telegramlive now
5 mintypical setup
24/7request intake

From message to managed request

Telegram

Hi, I need help with sole proprietor registration

Automatic
app.inblox.tech/inbox/REQ-1042

New request

Sole proprietor registration

NewAssigned to: Yulia K.
Owner assigned
Status tracked
Full history saved

Automatic. No manual work. In seconds.

Without Inblox vs with Inblox

What changes when every request has an owner, a status, and full history in one place.

Requests get lost

A client wrote in Telegram, another via email. Someone forgot to log it. The request is lost.

Unified inbox

Every Telegram message becomes a tracked request with a clear owner automatically.

Clients wait for answers

Nobody knows who handles the request. The client asks "What's my status?" — the team searches through chats.

Instant assignment

Each request gets an owner immediately — manually or through routing rules.

Zero team visibility

Who does what? Where is the case stuck? The owner finds out when the client is already unhappy.

Live dashboard

Workload, bottlenecks, and overdue requests stay visible on one screen.

Scattered documents

Passport scan in messenger, contract in email, receipt in chat. Gathering them takes time.

Files in one place

Photos, documents, and notes stay attached to the request timeline instead of scattered across chats.

No analytics

How many cases closed this month? Average response time? Without a system, no answers.

Built-in analytics

Response time, completion, and team performance become visible without manual spreadsheets.

Constant "What's the status?"

The team explains the same thing over and over instead of focusing on actual work.

Status visible instantly

Open the request and your team sees the owner, stage, and full context right away.

Core product moments that remove the chaos

Inbox

All Telegram requests in one inbox

Every inbound message lands in a shared request list with clear ownership, status, and priority.

  • Automatic request creation from Telegram
  • Filter by status and assignee
  • Search and control the queue in one place
app.inblox.tech/inbox/request/REQ-1042
Inbox view with queued Telegram requests, owners, and statuses
Workflow

Each request moves through a clear process

Run cases from "New" to "Completed", see where they get stuck, and know who owns the next step.

  • Flexible statuses and stage control
  • Assign owners in one click
  • Transparent handoff across the team
app.inblox.tech/requests
Workflow board with requests spread across status columns
Timeline

Messages, notes, and files stay in one place

Open the client conversation, internal notes, attachments, and full case context without digging through chats.

  • Full request timeline
  • Internal notes for the team
  • Files and context next to messages
app.inblox.tech/inbox/request/REQ-1042
Request detail view with client chat, notes, and files
Analytics

See the full picture across requests and team

Track response speed, workload, bottlenecks, and request dynamics from one dashboard.

  • Real-time KPI
  • Reports by assignee and channel
  • Data-driven decisions
app.inblox.tech/dashboard
Analytics dashboard with KPI cards, charts, and team workload

From Telegram to result in 3 steps

Connect the channel, receive requests automatically, and move the team through one clear process.

1

Connect Telegram

Create or connect a bot, set up inbound routing, and launch your request flow in a few minutes.

2

Every message becomes a request

The moment a client writes in Telegram, the request appears with an owner, status, and full starting context.

3

Drive the request to the outcome

Move statuses, track deadlines, add notes, and keep the full case history intact.

Teams that need control over incoming requests

Mini-game

Try catching all the requests

Clients write from different channels simultaneously. Can you keep up?

Inblox Arcade / Request Catcher

Play full-screen on mobile

Open Request Catcher in a vertical full-screen mode for the real challenge.

Open full-screen game

The game itself opens in English.

Frequently Asked Questions

Start receiving Telegram requests today

Launch your Telegram workflow for free, without a card, and without manual request juggling.

Free to startNo credit card5-minute setup

Telegram is live now. Email, web forms, and the client portal are next on the roadmap.