Inblox
A new way to work with clients

All client requests.One space.

Inblox brings requests from Email, Telegram, and web forms into one system. You define channel responsibility zones, and every new request is auto-assigned to the right specialist. Clients track progress in the portal while your team works with full clarity.

Team responsibility zones

New requests are auto-assigned by channel

Email

Anna K.

Telegram

Nikita T.

Web form

Marco L.

Start FreeWatch Demo
app.inblox.io/inbox
N

Nikita T.

Telegram

Need help with business registration in Poland

Auto-assigned to: Nikita T.

New
O

Olha K.

Email

Sending documents for case #842

Auto-assigned to: Anna K.

Waiting for Documents
M

Marco L.

Web form

When will there be an update on the request?

Auto-assigned to: Marco L.

In Progress
I

Iryna V.

Email

Thank you, case completed

Auto-assigned to: Anna K.

Completed

Used by service companies in Ukraine and Europe

0+ companies•0+ requests processed•0 countries

This is how work looks without Inblox

Every day your team spends time on things that should work automatically.

Requests get lost

A client wrote in Telegram, another via email, a third through a form. Someone forgot to log it. The request is lost.

Clients wait for answers

Nobody knows who handles the request. The client asks "What's my status?" — the team searches through chats.

Lack of transparency in the team

Who does what? Where is the case stuck? The owner finds out about the problem when the client is already unhappy.

Scattered documents

Passport scan in messenger, contract in email, receipt in chat. Gathering them before each step takes time.

Zero analytics

How many cases closed this month? What's the average response time? Without a system, there are no answers.

Constant "What's the status?"

The team explains the same thing over and over instead of focusing on tasks that actually move cases forward.

Everything you need to work with requests

Inbox

All channels → one window

Email, Telegram, web form — all messages go to a single Inbox. No request will be lost.

  • Automatic request creation from each channel
  • Filter by status, assignee, channel
  • Search across all requests instantly
app.inblox.io/inbox
Workflow

Each request on its own stage

Build a process from "New" to "Completed", see where cases get stuck and who's responsible at each step.

  • Flexible statuses and SLA rules
  • Assign responsible parties with one click
  • Full history of actions and comments
app.inblox.io/requests

New

In Progress

Done

Portal

Clients see status themselves

Send a client a link — they'll see progress, documents, and updates. Fewer "what's the status?" calls.

  • Public case status tracking
  • Client uploads documents directly
  • Transparent communication without extra messengers

portal.inblox.io

Analytics

See the full picture

Response time, team workload, bottlenecks, and request dynamics — all in one dashboard for managers.

  • Real-time KPI
  • Reports by assignees and channels
  • Data-driven decisions, not feelings
app.inblox.io/analytics

Three steps to order

Setup takes 10 minutes. No complex integrations.

1

Connect channels

Gmail via OAuth, Telegram bot in 2 minutes, web form via a short embed code.

2

Requests appear automatically

A client writes to any channel — the request is instantly in the system with full context.

3

Process and track

Assign responsible parties, move statuses, control deadlines, and keep the client informed.

Built for service teams

Immigration Consultants

Visa, permit, and legalization requests

Law Firms

Client cases and document workflow

Accounting Firms

Reporting, consulting, support

Relocation Agencies

Coordinating moves and deadlines

Service Companies

Repairs, installations, maintenance

Logistics

Coordinating deliveries and statuses

Simple and transparent pricing

Start free. Upgrade when you grow.

Starter

Free

For individual entrepreneurs

  • 1 user
  • 2 channels
  • 50 active requests
  • Client portal
  • Email support
Start Free
Popular

Professional

$29/mo per user

Optimal for growing teams

  • 5 users
  • Unlimited channels
  • Unlimited requests
  • Client portal
  • Analytics
  • SLA monitoring
  • Priority support
Try 14 days free

Business

$59/mo per user

For large-scale processes

  • Unlimited users
  • Everything from Professional
  • Custom workflows
  • API access
  • Data export
  • Dedicated manager
Contact us

All plans include a 14-day free trial.

Frequently Asked Questions

Ready to organize your requests?

Try free. No credit card. Setup in 10 minutes.

Already used by 50+ service companies